Returns & Exchanges

At Emma Sleep India, we offer a 100-night trial period to ensure your complete satisfaction with our premium sleep products. If you are not fully satisfied, we provide a hassle-free return process with a full refund to your original payment method.

Return Process

• 1.
  Initiate the Request

  Contact our dedicated customer support team via our online portal or email within your 100-night trial period to begin the return process.

• 2.
  Schedule a Pickup

  Once your request is approved, we will coordinate with our logistics partners to arrange a free pickup of the mattress or sleep accessory from your doorstep.

• 3.
  Verification and Quality Check

  Our team will inspect the returned item at our facility to ensure it is in good condition and meets our return eligibility criteria.

• 4.
  Receive Your Refund

  After a successful quality check, we will process your full refund, which will reflect in your bank account within 7 to 10 business days.